The official confirmed account in Line is an effective business tool in Southeast Asia.
However, it is quite difficult to understand the settings.
Sometimes there is a need to change the name of the official account. To do this, contact the support service.
We describe the application process in the Line Business Manager interface for official accounts.
Please note that we are not talking about a private account, but about the official one.
If you pose an analogy with Facebook, then this is a personal and business page, respectively.
So, first is necessary from the computer (!) to go to the business manager Line on this URL https://manager.line.biz/
Next, log in with your personal account. It must be pre-associated with the official account.
If you yourself registered the official account, you can already manage it. Otherwise, ask the administrator to add you to the account.
All actions with the account are better to perform on behalf of the person who registered the official account.
After the entrance you need to get into the section Account settings.
Our task is to change Account name (1).
Line use 2 types of IDs. Basic ID type @568ghjhr and Premium ID @your_company_name.
The Basic ID is assigned automatically and is basic, and Premium ID is an add-in over the basic. You choose it yourself. The cost of Premium ID is about $ 10 per year.
Change Premium ID is possible only at the end of the paid life.
Find the Help button in the upper right corner of the screen -> FAQ / CONTACT US and go to the next page.
- Your application number is listed in the header of the e-mail that you received when they submitted an application for checking for checking an account or received the results of the inspection.
- Please enter the same applicant's name and email address as when applying for consideration.
These data will be needed when filling out the query form.
Go to the request form (6) by link
You must fill out the selected fields.
In the Note field, specify: